About this role
Customer Service - Exit Booth Agent - Columbus Airport
We are hiring now for immediate openings. Responsibilities include: Prepare all rental documents accurately and completely Verify car information and VIN number for security and car control Provide additional service to Emerald Aisle members by offering our refueling option Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers Provide all customers with undivided attention while assisting them at the exit booth Make eye contact and greet all customers Thank customer at the conclusion of all transactions Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer Seek to improve job performance through self-assessment, skill development, training and goal setting Maintain a regular and reliable level of attendance and punctuality Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- High School Diploma or G.E.D. required
- Must have a minimum of 1 year prior customer service retail or administrative support experience
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
- No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)