About this role
Job title: Customer Service Executive
Job Type Full Time Qualification BA/BSc/HND , OND Experience 1 - 2 years Location Lagos Job Field Customer Care, Success and Service
Job Summary
We are seeking a customer-focused and proactive Customer Service Executive to join our team.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat
- Resolve customer complaints in a professional and timely manner
- Maintain accurate records of customer interactions
- Provide product/service information to customers as required
Requirements
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OND / HND / B.Sc in any relevant field with 1 – 2 years experience in a customer service role
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Proficiency in Microsoft Office/Google Suite
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Must reside in or very close to Ogba, Berger, Ikeja or environs
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