About this role
Job Description
Highbridge Group is looking for an enthusiastic Customer Service Executive to join our team in Ibadan.
This role is essential for providing exceptional support and building strong relationships with our clients.
We are seeking individuals who are professional, customer-focused, and eager to contribute to a positive service experience.
Required Skills
- SSCE/WAECRelevant ExperienceCommunication SkillsProfessional ConductTeamworkWillingness to LearnDigital ProficiencyWork LocationCustomer RelationsSupporting Documents
Key Responsibilities
- Respond to customer inquiries and resolve issues promptly and professionally.
- Provide information about products and services.
- Maintain accurate customer records and interactions.
- Escalate complex issues to the appropriate departments.
- Ensure a high level of customer satisfaction.
Qualifications
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Minimum of SSCE/WAEC or its equivalent.
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Higher qualifications may be required for specialized roles.
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Demonstrated experience, skills, or ability relevant to the position.
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Entry-level applicants may be considered.
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Good verbal and written communication, interpersonal, and organizational skills.
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Integrity, accountability, professionalism, and a strong work ethic.
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Ability to work independently and collaboratively.
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Willingness to learn, take initiative, meet deadlines, adapt, and achieve targets.
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Basic computer literacy and ability to use relevant digital tools.
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Willingness to work physically at the company's Ibadan branch.
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Professional and customer-focused interaction with clients, colleagues, and stakeholders.
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Ability to provide relevant credentials, certificates, references, and supporting documents when requested.
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Application Deadline: October 31, 2026