Customer Service Executive – Female

Job title: Customer Service Executive – Female

Location: United Arab Emirates Employment Type: Full-time Work Arrangement: On-site Sector: Customer Service & Support Experience Level: Entry Level (0-2 years) Application Deadline: October 22, 2026

About the Company

Shifa Al Jazeera is a prominent and well-established healthcare provider operating across the United Arab Emirates. With a strong commitment to delivering comprehensive and patient-centric medical services, the organization has built a reputation for excellence in the region. Shifa Al Jazeera focuses on operational efficiency and maintaining high standards of care across its various branches in key locations like Sharjah, Ajman, and Ras Al Khaimah. The company aims to enhance community well-being by offering a wide range of medical and non-medical services, ensuring accessibility and quality for all its patients. Their mission revolves around fostering a healthy community through dedicated service and advanced healthcare practices.

Job Description We are seeking a dedicated Customer Service Executive – Female to enhance our patient experience in the United Arab Emirates. This role is crucial for providing exceptional support across our facilities in Sharjah, Ajman, and Ras Al Khaimah.

As a Customer Service Executive, you will be responsible for handling patient inquiries, resolving issues, and ensuring a high level of patient satisfaction. Your excellent communication and problem-solving skills will be vital in upholding our commitment to compassionate and efficient healthcare services.

Required Skills

• Customer Support
• Communication Skills
• Problem Solving

Key Responsibilities

• Handle patient inquiries and provide accurate information regarding services and appointments.
• Resolve patient complaints and issues efficiently and empathetically.
• Ensure a high level of patient satisfaction through professional and courteous service.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to address patient needs effectively.

Qualifications

• Good communication and interpersonal skills.

• Possession of a valid UAE Residence Visa is a significant advantage.

• Previous experience in a customer service role, preferably in healthcare.

• Ability to join the team immediately.

• A female candidate is preferred for this role.

• Who Should Apply

• Posted Date

• October 9, 2026