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Customer Service (Collection Officer)

TENN Microfinance Bank Limited
Lagos Posted Oct 5, 2026
On-siteNGN 100,000 - 150,000 / month

About this role

Customer Service (Collection Officer) at TENN Microfinance Bank Limited

TENN Microfinance Bank Limited is a bank mandated to revolutionize banking for Nigeria's future: seamlessly connecting every Nigerian to innovative, secure, and personalized digital banking experiences. TENN is committed to fostering financial inclusion and enhancing the digital banking experience for all. Our Approach is to assemble a skilled team from dive...

Customer Service (Collection Officer)

  • Job Type Full Time , Onsite
  • Qualification BA/BSc/HND , OND , Secondary School (SSCE)
  • Experience 0 - 2 years
  • Location Lagos
  • Job Field Banking , Customer Care, Success and Service
  • Salary Range ₦100,000 - ₦150,000/month

Qualifications

  • 0 - 2 years of experience
  • SSCE, BSc, Diploma, HND Certification

Job Description:

  • Conduct collection activities via phone calls (desk collection) to customers
  • Handle accounts based on the assigned bucket
  • Achieve the assigned collection targets
  • Monitor, record, and report collection results regularly

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