Customer Service Assistant

Job title: Customer Service Assistant

Location

Shirley Oaks, United Kingdom

Salary

GBP 12.71 hourly

Employment Type Full-time

Work Arrangement On-site

Sector Hospitality & Tourism

Experience Level Entry Level (0-2 years)

Application Deadline October 24, 2026

About the Company

Medirest Signature is a specialized division of Compass Group UK & Ireland, dedicated to providing exceptional catering and support services within the healthcare sector. They focus on creating a positive and comforting environment for residents and staff in healthcare facilities.

Compass Group UK & Ireland is committed to fostering an inclusive culture where every individual can thrive. They champion diversity and equality, ensuring that all team members feel valued and have equal opportunities for career advancement. Their mission is to feed people, fuel progress, and forge connections across their extensive network of venues, offering significant opportunities for professional growth and development within a leading industry organization.

Job Description Are you a dedicated team player with a genuine passion for food and creating positive experiences for people? Do you excel in a dynamic, fast-paced environment? If so, we are seeking an enthusiastic Customer Service Assistant to join our healthcare team on a full-time basis, working 35 hours per week.

In this vital role, you will be an integral part of a supportive and friendly team, contributing to the delivery of exceptional customer experiences. We are committed to your professional growth, offering ample opportunities for advancement within a company that values its people, celebrates individuality, and recognizes outstanding contributions.

If you're ready to bring your unique spark to our healthcare setting, we encourage you to apply.

Required Skills

• Food preparation
• Customer service
• Cash handling
• Food hygiene
• Health and Safety regulations
• Teamwork
• Reliability
• Timekeeping

Key Responsibilities

• Prepare delicious, high-quality food that delights clients and customers.
• Create attractive food and counter displays.
• Represent the company and maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Qualifications

• Enthusiastic can-do attitude.

• Passion for delivering excellent customer service.

• Excellent team player.

• Desire to succeed in the role.

• Ability to thrive working under pressure.

• Outstanding timekeeping and reliability.

• Safety-first mindset.

• Experience within a similar catering-related role is advantageous but not essential.

• Benefits & Perks

• Competitive pay

• Great perks

• Unrivalled opportunities for learning and development