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Customer Service Assistant

Confidential employer
Shirley Oaks, United Kingdom Posted Oct 12, 2026
Full-timeGBP 12 / hour

About this role

Customer Service Assistant

The Role Are you a dedicated team player with a genuine passion for food and creating positive experiences for people? Do you excel in a dynamic, fast-paced environment?

We are seeking an enthusiastic Customer Service Assistant to join our healthcare team on a full-time basis, working 35 hours per week.

In this vital role, you will be an integral part of a supportive and friendly team, contributing to the delivery of exceptional customer experiences. We are committed to your professional growth, offering ample opportunities for advancement within a company that values its people, celebrates individuality, and recognises outstanding contributions.

If you are ready to bring your unique spark to our healthcare setting, we encourage you to apply.

Key Responsibilities

  • Prepare delicious, high-quality food that delights clients and customers.
  • Create attractive food and counter displays.
  • Represent the company and maintain a positive brand image.
  • Handle cash and operate the cash register.
  • Comply with Food Handling and Hygiene standards.
  • Comply with Health and Safety regulations.

Required Skills

  • Food preparation
  • Customer service
  • Cash handling
  • Food hygiene
  • Health and Safety regulations
  • Teamwork
  • Reliability
  • Timekeeping

Qualifications

  • Enthusiastic can-do attitude.

  • Passion for delivering excellent customer service.

  • Excellent team player.

  • Desire to succeed in the role.

  • Ability to thrive working under pressure.

  • Outstanding timekeeping and reliability.

  • Safety-first mindset.

  • Experience within a similar catering-related role is advantageous but not essential.

  • Benefits and Perks

  • Competitive pay

  • Great perks

  • Unrivalled opportunities for learning and development

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