Log in
All jobs
TS

Customer Service Agent (CSA) — Sightseeing Tours (Outdoor Position)

TopView Sightseeing
NYC, NY
Full-time

About this role

Pay: $17.00 per hour

Job description:

Join the Front Line of NYC Tourism

TopView Sightseeing is hiring Customer Service Agents to support our growing tourism operations across New York City.

This is an outdoor, field-based position located at high-traffic tourist attractions and sightseeing stops. We are seeking energetic, customer-focused professionals who enjoy working in dynamic city environments.

Schedules may vary based on tourism demand, weather, and operational needs. Weekend and Night availability, and flexibility are required.

Compensation

  • $17.00 per hour base pay $0.50 per ticket printed and/or sold Strong earning potential in high-volume locations

Key Responsibilities

  • Wear full company uniform and maintain professional appearance

  • Ability to carry promotional signage and materials throughout the shift

  • Operate company-issued POS machine

  • Process cash and credit card transactions

  • Handle and reconcile daily cash

  • Explain tour packages, pricing and hours of operation

  • Ensure customers understand their purchases

  • Print tickets for referrals

  • Assist customers with app downloads and reservations

  • Job Types: Full-time, Part-time

  • Work Location: In person

Your next opportunity starts here

Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.

Download app

Or sponsor Premium for someone who's job hunting →