About this role
Customer Service & Admin Officer
- Job Type Full Time
- Qualification BA/BSc/HND , OND
- Experience
- Location Abuja
- Job Field Administration / Facilities , Customer Care, Success and Service
Job Summary
- A reputable pharmaceutical company is seeking a smart, proactive, and customer-oriented Female Customer Service Officer to join its team in Abuja.
Key Responsibilities
- Attend to customer inquiries and complaints professionally.
- Build and maintain strong relationships with customers.
- Process customer orders and follow up to ensure timely delivery and customer satisfaction.
- Support sales activities and convert customer inquiries into business opportunities.
- Maintain accurate customer records and prepare periodic reports.
- Liaise with relevant departments to ensure efficient service delivery.
Requirements
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Minimum of OND/HND/B.Sc. in any discipline.
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Strong communication, customer service, and sales skills.
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Ability to identify customer needs and convert inquiries into sales.
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Proficiency in Microsoft Office applications.
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Previous experience in customer service, sales, or the pharmaceutical industry is an added advantage.
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Must possess a valid driver's license and be able to drive confidently.
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Ability to work with minimal supervision and meet set targets.
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