Customer Sales and Account Manager

Customer Sales and Account Manager

Job Type Full Time , Hybrid Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Sales and Business Development Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year| ShoppingandE-commerce in Kenya. We have had a tremendous impact among our buyers and sellers which has positively contributed to their growth.

We are looking for results-driven Customer Sales and Account Managers to boost our revenue growth and profitability.

RESPONSIBILITIES

The following are the duties you will be responsible for:

• Present, promote, and sell to existing and prospective customers
• Establish, develop, and maintain positive customer relationships with JIJI clients
• Achieve agreed upon sales targets and outcomes within the stipulated schedule
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Collaborate sales efforts with team members and other departments
• Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales
• Continuously improve sales skills through customer feedback, personal learning initiatives, etc.

REQUIREMENTS

We believe that you will succeed better if you possess the following:

• Highly motivated and target-driven with a proven track record in sales
• Excellent selling, negotiation, and communication skills
• Previous experience in telesales
• Excellent written and verbal communication skills.
• Relationship management skills
• Degree/ Diploma in any field

BENEFITS

• We generally offer a vibrant culture, great work ambiance, and a super-intelligent workforce in a fun working environment to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions. The current conditions

That’s why we offer you the following benefits:

• Earn more with lucrative monthly bonuses.

• Clear career growth plan.

• A friendly and relaxed work environment focussed on your growth.

• No dress code

• Frequent employee engagement activities and parties

• More benefits after 6 months of employment

• Check how your CV matches this job

• Candidates fluent in Luganda and Swahili are encouraged to apply.