Customer Relations Officer

Passa

All open roles

About the role

We are seeking a customer-focused and courteous Customer Relations Officer to serve as the primary point of contact for customers. The successful candidate will be responsible for handling incoming customer calls and enquiries, receiving and attending to customers' garments, providing updates on garment processing and collection, resolving complaints, and ensuring a positive customer experience through prompt and professional service.

Responsibilities

• We are seeking a customer-focused and courteous Customer Relations Officer to serve as the primary point of contact for customers. The successful candidate will be responsible for handling incoming customer calls and enquiries, receiving and attending to customers' garments, providing updates on garment processing and collection, resolving complaints, and ensuring a positive customer experience through prompt and professional service.

• Must-have capabilities

• We are seeking a customer-focused and courteous Customer Relations Officer to serve as the primary point of contact for customers. The successful candidate will be responsible for handling incoming customer calls and enquiries, receiving and attending to customers' garments, providing updates on garment processing and collection, resolving complaints, and ensuring a positive customer experience through prompt and professional service.

• Nice-to-have capabilities

• We are seeking a customer-focused and courteous Customer Relations Officer to serve as the primary point of contact for customers. The successful candidate will be responsible for handling incoming customer calls and enquiries, receiving and attending to customers' garments, providing updates on garment processing and collection, resolving complaints, and ensuring a positive customer experience through prompt and professional service.

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