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Customer Relation Management (CRM) System Specialist Global Grade 10

Barloworld Equipment
Isando, South Africa Posted Oct 19, 2026
Full-timeOn-site

About this role

Key Outputs

  • Market share and deal participation tracking

  • Collate, enhance and manipulate raw data for higher level analysis

  • Price analysis and lost sales reporting to Cat

  • Identify competitive opportunities accurately

  • Support sales teams with lead generation and opportunity pipeline analysis

  • Conduct market research based on business requirements

  • Key customer accounts analysis

  • Support marketing campaigns with customer and industry insights

  • Identify business intelligence service providers and manage the SLA

  • Segmentation studies

  • Monthly reports and deep dives

Qualification, Experience and Competencies

  • Matric or equivalent qualification

  • Two to three years’ experience in a marketing environment or as an analyst

  • Business development skills and knowledge

  • Sound business and financial acumen

  • Good working knowledge of our industry and ability to interpret and disseminate market data

  • MS Office knowledge, excellent MS Excel Skills, CRM and BI Tools understanding

  • Strong analytical skills and ability to see business trends

  • Ability to present data clearly within specific contexts.

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