About this role
Job title: Customer Quality Specialist L1
Join Yazaki. Connect to the future.
Responsibilities
- Analyze customer complaints / alerts
- Communicate the claims report according to the deadlines and the type of report required.
- Ensure the monitoring and control of the effectiveness of actions in order to permanently eradicate the problem.
- In case of problem recurrence treat it with the PSS.
- Ensure the weekly update of the external QRM
- Maintenance of the update of the claims presentation
- Preparation and update of the Quality Improvement Plan
- Ensure that customer requirements are met internally
Requirements
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State Engineer in Quality Management or master degree
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Freshly graduated or 1 year experience in automotive industry
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At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.