About this role
Your responsibilities
- Handling of Customer complaints
- Technical support and contact management to the Customers
- Initiating improvement actions with cross functional teams
- Preparing and presenting 8D reports to Customers
- Initiating and monitoring of sorting actions in case of Customer issues
- Follow up of the costs due to Customer issues
- Active participation in customer visits
- Maintain of P-FMEA in serial production
- Technical support in production
- Reporting Quality issues and initiation of improvement actions
Your profile
- Min. 3 years experience in similar field
- MSc/BSc in Industrial or Mechanical engineering
- Fluent in English language
- Knowledge of automotive quality standards
- Knowledge of problem-solving tools (8D report, Ishikawa, 5Whys)
- Strong technical drawing skills
- Substantive, precise work
- Occasional traveling (2-5 times/year)
Your benefits
- Competitive salary and benefits
- Participation in international projects
- Successful and fast-growing company
Important to us Health and Wellness Health & Safety Highest health & safety standards and a wide range of health promotion and healthcare activities. Highest health & safety standards and a wide range of health promotion and healthcare activities.
Pension and Retirement Pension We have various financial models to give you individual support. We have various financial models to give you individual support.
Collaboration and Teamwork Collaboration Collegiality is of huge importance – we treat everyone with respect and appreciation. Collegiality is of huge importance – we treat everyone with respect and appreciation.
Professional Development Development Training and education programs to help you develop professionally and personally. Training and education programs to help you develop professionally and personally.
Compensation and Salary Compensation & benefits Fair working conditions and competitive pay are an important basis for us. Fair working conditions and competitive pay are an important basis for us.
Diversity and Inclusion Diversity We promote an open and tolerant work culture. We promote an open and tolerant work culture.
Work-Life Balance Work-Life Balance Work-Life Balance: we guarantee regular working hours to support work-life balance. Work-Life Balance: we guarantee regular working hours to support work-life balance.