About this role
Your responsibilities
You, as an experienced Customer Quality Engineer (CQE), are the central one face to the customer contact for all quality and customer satisfaction related topics for one of our automotive OE customers. You are regularly, proactively in connected with your contacts for quality topics at the OE customer. You regularly report the quality performance and customer satisfaction KPIs from customers view and you ensure execution of effective improvement measures. Your lead activities in case of serious or long-lasting claims by or dissatisfaction of our customer to assure de-escalation on short notice. You make sure in customer development projects, that all relevant requirements are considered and you represent the customers view for all project work. You ensure successful PPAPs for development projects by APQP in project scheduling and tracking. You control and report ongoingly the maturity of products, production process, and project work during the development. In case of deviations, you request early corrections respectively you ensure early escalation.
Your profile
You completed a university degree with focus on mechanical engineering or business engineering with an technical focus or a compa