Customer QA supervisor

Yazaki International Corporation

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Customer Quality Supervisor in our plant in location.

Job Criteria:

• Level of studies: Master’s degree in industrial engineering or equivalent
• Experience: 2 years minimum experience in EDS manufacturing / preferred: 1 year experience in leadership role.
• Languages: Fluent in English & French (Good communication and interpersonal skills).

Responsibilities

• Supervise and manage customer and project quality team including skills development and coaching.
• Supervise and manage quality resident team for Renault Tangier and Somaca.
• Define internal objectives for customer and project quality team in line with business requirement.
• Monitor and ensure customer scorecards and quality external KPIs and are within assigned targets.
• Ensure external claim management: quality issues analysis, response time within due date and action plan definition and monitoring.
• Coordinate Rework activities with QREs and quality CSC in the different customer locations
• Ensure actions efficiency and transversalization through KAKOTORA / FMEA /8D audit / claims follow-up sheet.
• Elaborate and deliver quality improvement initiatives through External QIP.
• Ensure Implementation of LPA audits according to YAZAKI Standards.
• Ensure External audits preparation and actions monitoring.
• Ensure deviation management and trucking

Profile requirements:

• High personal motivation and ability to develop practical or innovative alternative approaches to meet objectives

• Oriented to performance & results

• Strong problem-solving and decision-making skills.

• Strong knowledge of quality tools (exp: FMEA, SPC ,…)

• Ability to work under a Matrix environment

• Professional use of all major Microsoft Office applications

• At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.