Customer Project Manager
About this role
About the Role The Customer Project Manager leads the post-sale technical deployment, onboarding, and operational success of Wallbox’s AC and DC charging solutions. This role bridges customer requirements with installation delivery, ensuring reliable deployments in critical ecosystems such as data centers, fleets, and utilities. What You'll Do
- Lead technical project onboarding, including customer training, technical documentation, and initial deployment roadmap execution.
- Ensure smooth installation, commissioning, and integration of AC and DC products.
- Serve as the primary post-sale contact for key accounts: CPOs, fleets, utilities, municipalities, resellers.
- Drive CSAT by escalation management and coordinating with Technical Support and Field Service teams to resolve critical infrastructure incidents (e.g., hardware faults, supply/parts issues).
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