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Customer Order Specialist

FORVIA HELLA
Timisoara, Romania Posted Oct 26, 2026
On-site

About this role

Customer Order Specialist

Giarmata Timisoara, Romania

req19043

Posted on: 10/26/2026

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Customer Order Specialist Location Timisoara, Romania Pacesetting. Passionate. Together. HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, 36,000 employees worldwide are committed to this with passion, know-how and innovative strength.

YOUR TASKS

  • You will operate as sales specialist for customer demand and will be involved in various logistics projects of process change and improvements;
  • Single Point of Contact: keep a permanent contact with the internal customers in various logistics projects at operational supply activities;
  • Managing Customer relationship through providing daily operational support; at intercompany level and with external accounts;
  • Analyzing operational data, identify root causes of (repetitive) issues and drive corrective actions for the current activity at individual / team level;
  • Controlling, monitoring and improving the entire logistics chain with the aim of maximizing availability and minimizing logistic costs;
  • Plan and execute procurement of finished goods and sub assembly;
  • Maintain strong working relationships and communications with customers and internal process stake holders to confirm delivery plan;
  • Analyze and manage backlogs, EDI transmission exceptions, IDOCs monitoring; deliveries, order processing;
  • Complete special projects and assignments as requested.

YOUR QUALIFICATIONS

  • Educational background in Business / Supply Chain;
  • Familiar with Supply Planning and Order Fulfillment;
  • Good SAP knowledge in SD, MM is a plus;
  • Excellent knowledge of MS Office, especially Excel;
  • English, business fluent; German would be a plus;
  • Good analytical skills, able to identify priorities and result oriented;
  • Process improvement oriented, confidence to challenge or question decisions;
  • Responds resourcefully to multiple demands, shifting priorities and new challenges.

Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

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