Customer Logistics Associate II

Job Title: Customer Logistics Associate II

Job Description:

We are immediately hiring a Customer Logistics Associate (Dispatch) in Austin, TX for our Supply Chain Solutions division. Pay Type: Exempt / Salary paid Twice Per Month. Annual Salary: $40,000 - $42,000 per year based on experience. Schedule: 1st shift: Friday, Saturday, Sunday: 7:00 am – 7:00 pm

Summary: Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area.

Essential Functions

• Payroll/Billing
• Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
• Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
• Maintains location A/P log
• Supply/uniform ordering
• Maintains all attendance/vacation records for hourly employees
• Key Performance Indicators (KPI) reporting to Manager prior to distribution

Additional Responsibilities

• RD 2000 Responsibilities
• SOX invoice reconciliation preparation for approval at the highest level
• Recommends location process initiation and/or improvements needed
• Any location specific requirements may be required

Skills and Abilities

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Must possess strong verbal and written communication skills internally as well as externally
• Ability to prioritize, organize and accomplish work
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Qualifications

• H.S. diploma/GED required

• One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required

• One (1) year or more Experience in a customer service environment required

• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred

• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred

• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

• Travel

• DOT Regulated: No

• When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

• We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Current Employees:

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