Customer Focus Developer Engineer

MWDN

MWDN is a global IT outstaffing company with 23+ years of experience that connects exceptional tech talent with leading companies across Israel, the USA, Great Britain, and Western Europe. We offer opportunities to work on international products in a stable and professional environment.

What makes this project exciting?

Are you ready to be part of a global force in cybersecurity that is redefining how organizations protect their endpoints?

Modern platforms combine data security, network protection, and advanced threat prevention to safeguard every device within an organization. From office laptops to remote workstations across the world, these technologies ensure that sensitive information and critical systems remain secure.

This is more than just working with security tools - it’s an opportunity to contribute to technologies that protect organizations from modern cyber threats.

We are looking for a passionate and driven Customer Focus Developer Engineer to join our Backend development team. This unique role combines deep technical development work with direct customer engagement, giving engineers the opportunity to make a real impact on customer success and product quality.

In this role, you will work closely with customers, Support, Product, QA, and Engineering teams to investigate complex technical issues, resolve production challenges, and improve the overall customer experience. You will gain deep exposure to enterprise environments, large-scale backend systems, and real-world security challenges while helping shape the future of our products.

What makes you a great fit

• Computer science/engineering degree or equivalent training in software development
• 2+ years experience with Java, Node.js, TypeScript and React, with the ability to navigate and modify a large-scale codebase
• Experience with Unix, bash
• Deep understanding of server-side systems, distributed architectures, APIs, and database interactions
• Experience with debugging tools, log analysis, performance profiling, and root-cause investigation
• Familiarity with endpoint security concepts, network security fundamentals, and enterprise IT environments
• Experience in CI/CD pipelines, version control (Git), and working in agile development environments
• Ability to switch seamlessly between quick bug-fix tasks and longer, deep-investigation assignments
• Collaborative team player who works well with Support, QA, Product, and Engineering while maintaining a high level of professionalism under pressure
• At least an upper-intermediate level of English

Your day-to-day in this position

• Participate in development of industry-leading security product
• Influence product future and roadmap, based on gathered knowledge
• Investigate issues and develop solutions to enterprise customers
• Communicate and work with teams from all around the world
• Innovate and provide new generations of security solutions
• Develop your analysis and problem solving skills

Our next steps

✅ Intro call with a Recruiter — ✅ Client tech interview — ✅ 2nd interview with Group lead— ✅ HR client interview — ✅ Reference check — ✅ Offer