About this role
A fully remote Customer Experience Representative to provide timely, accurate, and empathetic support to traders.
Details:
- Platform/Channels: managing inquiries via Intercom, Discord, and email
- Focus: maintaining operational excellence and ensuring information accuracy regarding trading firms
- Compensation: 800 to 1,300 USD per month
- Hours: availability during CET-aligned hours
Hiring Process:
- application screening, video introductions, HR and professional interviews, a real-world task, and a peer culture conversation