Customer Experience Program Manager II - Windows Cloud

Customer

Experience

• Program Manager II - Windows Cloud

• Location: United States, Washington, Redmond

• Job description

• Company and benefits

• Job number: 200049351

• Date posted: Aug 28, 2026

• Work site: 0 days / week in-office – remote

• Travel: 25-50%

• Profession: Program Management

• Discipline: Customer

Experience

• Program Mgmt

• Role type: Individual Contributor

• Employment type: Full-Time

Overview

As part of the Windows and Windows Cloud product group, the Windows Cloud Customer Acceleration Team engages with Windows in the Cloud’s most strategic customers via a data-driven customer/engineering feedback loop as part of their adoption of the service. We are looking for customer-obsessed individuals to drive positive product change through influencing product priorities, using customer listening and technical knowledge.

Come join a team focused on learning from deep technical engagement with customers to improve Windows 365 and Azure Virtual Desktop (AVD) to accelerate adoption of Windows in the cloud.

As a Customer

Experience

• Program Management II, you will engage with our most strategic customers across the America's region to help clear adoption or sales blockers and gather engineering insights to assist in the development of the Windows 365 and Azure Virtual Desktop offerings. This opportunity will allow you to develop your skills as a Customer

Experience

• Program Manager, understand nuances of varied markets across the America's region and apply this knowledge to help drive engineering innovations. This is a working o