Customer Experience Associate - St. Jacques Branch Montreal QC (22.5H/week)
About this role
About the Role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by taking a proactive approach to discovering customers’ needs, processing day-to-day transactions, nurturing long-standing relationships, contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, and being a technology expert by introducing clients to our mobile banking applications and helping them manage their banking needs. What You'll Do
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