About this role
Everyone loves t-shirts! At RushOrderTees.com, we bring creative, custom apparel to life. As the fastest custom apparel company in the industry, we pride ourselves on speed, quality, and an energetic team culture. We’re growing and looking for driven, customer-focused individuals to join our Customer Experience / Sales team.
We are one team with one mission: delivering high-quality custom products with the fastest turnaround times while providing an exceptional customer experience.
If you’re a quick learner, confident communicator, creative problem solver, and thrive in a fast-paced environment — we’d love to meet you.
Schedule: Saturday, Sunday, Monday, Tuesday, Wednesday
What You’ll Do
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Assist customers via phone and email
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Provide accurate order support
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Act as a key point of contact between customers and internal departments to ensure satisfaction and timely delivery
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Complete time-sensitive follow-ups
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Serve as an advocate for customers by resolving complex or escalated issues with thoughtful, customer-focused solutions
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Partner with Sales, Customer Experience, and internal teams to ensure product issues are resolved efficiently
What We’re Looking For
Strong customer service mindset with a passion for helping people
Confident communicator
Comfortable juggling multiple tasks in a fast-paced team environment
Creative, detail-oriented, and solution-focused
Ability to think outside the box and problem-solve independently
Job Requirements
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Sales experience preferred but not required
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Strong computer proficiency — comfortable navigating multiple systems at once
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CRM experience (Salesforce a plus)
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Typing speed of 60+ WPM
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(Test here: https://10fastfingers.com/typing-test/english)
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Excellent attention to detail, organization, and multitasking skills
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Prior experience in custom manufacturing is a plus, but not required
Why You’ll Love Working Here
On-site food market
Casual dress code
Regular company events (Food Truck Fridays, happy hours, holiday parties)
Paid time off
Health, Dental & Vision insurance
401(k) with company match
No-cost life insurance
Employee discounts on custom apparel