Customer Experience Associate
About this role
Customer
Experience
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Associate
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Summary
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The Customer
Experience
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Associate will act as the primary point of contact for customers, providing exceptional service and resolving inquiries efficiently. Candidates should possess strong communication skills and a positive attitude, with a high school diploma and 1-3 years of customer service experience preferred. Knowledge of P&C insurance is a plus. The role offers a competitive salary range of $34,100 to $58,200, depending on experience and qualifications. This position may also include performance-based incentives.
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Job Description
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JOB DESCRIPTION
Job Summary
Supports the company’s customer service delivery as the primary point of contact for customers. Under direct supervision, works closely with customers, agents, and fellow employees to resolve inquiries and issues promptly and efficiently.
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