About this role
Overview
A Customer Experience Agent role based in Ikoyi, Lagos, Nigeria. The position is targeted at English-speaking candidates who can deliver high-quality phone-based customer service and be proactive, people-focused team members. The role offers a monthly salary, health and retirement benefits, and opportunities for growth within a reputable organization.
Responsibilities
- Provide excellent phone and customer service to clients.
- Engage with customers in a professional and proactive manner.
- Represent the organization in a positive and courteous way.
- Contribute to a respectful and serene office environment in Ikoyi.
Requirements
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Minimum qualification: HND.
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Age up to 30 years old.
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English-speaking with strong communication skills.
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Demonstrated excellence in phone-based customer service and interpersonal interactions.
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Smart, proactive, and people-focused approach to work.
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Compensation and Benefits
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Monthly salary of ₦160,000.
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HMO health coverage.
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Pension plan.
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Growth opportunities within the organization.
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Work in a comfortable and serene office space in Ikoyi.