Customer Documentation Developer
About this role
Customer Documentation Developer
As a Customer Documentation Developer, the Individual designs, plans, coordinates, writes, and illustrates technical documentation and user guides—covering operational and maintenance information for products, systems, and solutions as web-based publications that may include GUIs and multimedia for both internal and external users.
Your responsibilities
- Develop customer-focused technical documentation for optical networking products.
- Manage documentation schedules and ensure timely releases.
- Collaborate with PLM, R&D, and Test teams for technical content.
- Create and maintain API documentation using authoring tools.
- Support Agile and DevOps documentation workflows.
- Manage content using Jira and Confluence.
- Develop single-source, reusable documentation.
- Improve documentation quality and ensure standards compliance.
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