Customer Data Management Specialist - QA
About this role
Job title: Customer Data Management Specialist - QA
NuCO2, the largest, best, and only national provider of beverage grade CO2 to the Foodservice and Hospitality Industry is a growth company. The Customer data Management - QA position is responsible for auditing processed contract packages for quality assurance.
ESSENTIAL RESPONSIBILITIES & COMPETENCIES:
- Audits contract packages accurately and consistently to ensure accuracy and gather data to provide reports in a timely manner.
- Maintains service level agreement (SLA) of no more than 7 days on contract package audit.
- Utilizes tools to assist in composing accurate reports and auditing contract packages.
- Prioritize workload to ensure deadlines are met on a consistent basis.
- Provides daily, weekly and monthly reports on team performance and data errors.
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