Customer Care Representative
About this role
Customer Care Representative
Location: based in our offices in Lisboa, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home).
In this role, you will be responsible for:
- Handling customer orders, with possible input into SAP and/or resolution of issues related to electronic orders, within the working day and monitoring the delivery process to the customer.
- Managing reintegration of technician bags and unloading of used parts via Purchase Pending Orders.
- Management of backorders and customer returns.
- Issuing and checking invoices in electronic format with possible resolution of anomalies.
- Customer Support and assistance to the sales force to ensure full satisfaction of external and internal customer requests.
- Complaints management.
What we are looking for in you:
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.