About this role
Customer Care Representative and Content Creator
Dabby Skincare is a natural and organic skincare brand with a main location at 11 Unity Road, Ikeja, Lagos, and active regional vendors operating under Dabby Natural Beauty in areas like Umuahia and Umudike, Abia State
Description
- We are looking for hardworking, smart, disciplined and customer-focused individuals who can also create content for our brand. We value professionalism, communication skills, creativity, accountability and willingness to learn.
Responsibilities
- Attend to customer enquiries via phone, WhatsApp, social media and in person
- Take and process customer orders and follow up on deliveries
- Recommend suitable skincare products to customers
- Create content for our social media pages, including photos, short videos and captions
- Maintain a professional and friendly brand image at all times
- Keep records of customer interactions and feedback
Requirements
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Female, aged 21 to 26
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Minimum of ND or NCE
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Good communication and customer service skills
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Ability to create social media content (photos, short videos, captions)
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Experience in customer service, skincare, beauty, wellness or retail is an advantage
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Must live in Lagos, preferably close to Ikeja
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Available to work Monday to Saturday.
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Check how your CV matches this job