About this role
Genade Homes Customer Care Intern (NYSC)
Location: Durumi, Area 1 - Abuja (FCT)
Employment Type: NYSC
Summary
- We are looking for a smart, professional, organised, and customer-focused individual looking for a PPA to join our team as a Customer Care Intern(NYSC).
- As part of our team, you will be joining a company driven by purpose one that values integrity, creativity, and impact. Here, every team member plays a vital role in shaping the future of real estate across the continent.
Key Responsibilities
- Attend to customer inquiries, complaints, calls, and messages professionally.
- Provide accurate information about the company’s products, services, and processes.
- Maintain positive and professional relationships with customers.
- Handle customer follow-ups and ensure timely responses.
- Resolve customer issues promptly and escalate complex matters when necessary.
- Maintain accurate records of customer information, inquiries, and interactions.
- Provide general administrative and clerical support to the team.
- Prepare, organise, and maintain company documents and records.
- Manage emails, correspondence, and office communications.
- Assist with scheduling, meetings, reports, and other administrative tasks.
- Support the smooth day-to-day operations of the office.
- Represent the company positively and professionally at all times.
Requirements
- Interested candidates should possess a Bachelor’s Degree with 0 - 1 year experience.
- Must be smart, presentable, and professional.
- Excellent communication and interpersonal skills.
- Strong organisational and administrative skills.
- Good customer service and problem-solving abilities.
- Basic to intermediate computer skills.
- Proficiency in Microsoft Office/Google Workspace is an advantage.
- Ability to multitask and work effectively under pressure.
- Must have a positive attitude and a customer-oriented mindset.
- Previous experience in customer care, administration, or a related role is an added advantage.
Salary
N50,000 monthly.
Application Closing Date
31st October, 2026.