About this role
Job title: Customer Care Executive
Description
Requirements
- Bachelor’s Degree or HND, preferably in Science or a related discipline.
- Must have completed NYSC.
- 1–3 years’ experience in Telecommunications or an ISP.
- Good knowledge of Leased Lines, Broadband, FTTH/FTTX, VoIP, IPTV, IoT, and telecommunications operations.
- Previous experience in a Telecommunications Customer Care role is highly desirable.
- Strong communication, interpersonal, problem-solving, and customer relationship management skills.
- Self-motivated, organised, detail-oriented, and results-driven.