About this role
Job title: Customer Account Manager
About the Role The Customer Account Manager will drive B2B growth in Logitech's North & East region by managing and expanding assigned customer sets, with a focus on Video Collaboration and Personal Workspace Solutions. The role requires coordinating with L4B teams, VARs/Pro AVSI/SI partners, and cross-functional teams to maximize revenue and strategic impact.
What You'll Do
- Manage an identified set of existing and potential customers from the identified territory.
- Build a revenue plan aligned with overall territory targets and growth goals.
- Ensure alignment with L4B teams; understand coverage models and strategies; know target accounts, verticals, geography, and market coverage.
- Ensure that named accounts deliver against agreed revenue and non-revenue objectives.
- Spearhead the Logitech value proposition with customers—coordinating resources including Sales Leadership, Sales, and Marketing as needed.
- Assist in coordinating training on new products, solution sets, and corporate direction to enhance self-sufficiency and win cycles from competitors.
- Drive joint opportunity development through account mapping, marketing activities, budgeting, and Logitech channel marketing programs.
- Actively participate in sales meetings and cross-functional workgroups as required.
- Manage deal registration, forecast, and pipeline.
- Prepare a strategic blueprint and own a business plan for each focus account and conduct quarterly reviews.
- Be comfortable managing existing relationships as well as developing new ones.
What We're Looking For
- Experience in enterprise B2B sales and account management within a technology environment.
- Ability to drive revenue growth, manage a territory, and meet/beat quotas.
- Experience coordinating with VARs/Pro AVSI/SI partners and channel programs.
- Strong pipeline management, forecasting, and deal-closure capabilities.
- Excellent cross-functional collaboration and communication skills.
- Willingness to operate in a hybrid work environment in New Delhi, India.
Nice to Have
- Experience with Video Collaboration and Personal Workspace Solutions.
- Familiarity with Logitech channel marketing programs and partner ecosystem.
- Experience coordinating product trainings and launches.
Compensation & Benefits
- Comprehensive and competitive benefits packages with a flexible, hybrid working model.
- Opportunities for growth and development within a high-performing sales team.
- A supportive environment that emphasizes collaboration and well-being.