About this role
Job Posting Source Text
The Job You Will Perform:
Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries; Responsible for multiple accounts of small to medium customers with high complexity.
Enter customer orders and generate all associated production orders in addition to purchase all required materials for orders.
Generate needed shipping documentation.
Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any complaints or questions.
Work with production staff and utilize Visual Manufacturing and SAP systems to achieve on-time customer deliveries.
Prepare customer order and sales activity reports.
The
Skills
You Will Bring:
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High school diploma or GED
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Preferred experience working in a manufacturing environment
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Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook) REQUIRED
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Five years of customer relations experience preferred
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Strong verbal and written communication skills REQUIRED
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Organizational skills and ability to multi-task REQUIRED
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Ability to be a self-starter and work well within a team environment
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Action Oriented
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Being Resilient
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Customer Focus
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Instills Trust
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Apply Now
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Job Info
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Job Identification
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2004678
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Posting Date
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10/28/2026, 04:39 PM
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Job Schedule
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Full time
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Locations
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Utica, NY, United States
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Utica, NY, United States