Customer Account Coordinator
About this role
Customer Account Coordinator
Job Description Our client is seeking an experienced Customer Service Representative to manage customer accounts and serve as a key connection between customers and internal manufacturing teams. This role handles order management, customer forecasts, delivery communication, issue resolution, and account support while working closely with Operations, Production, Quality, Engineering, Shipping, Sales, and Finance. This is a great opportunity for someone with manufacturing customer service experience who is organized, responsive, and comfortable managing multiple priorities.
Responsibilities
- Serve as the primary contact for assigned customer accounts.
- Build strong customer relationships and advocate for customer needs internally.
- Manage sales orders, purchase orders, order changes, returns, and discrepancies.
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