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Custodial Manager

IFMA - International Facility Management Association
United States Posted Nov 11, 2026
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Custodial Manager

ABM Industries

United States

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We are seeking a detail-oriented and organized Custodial Manager to oversee and manage janitorial services for various client sites. The ideal candidate will be responsible for ensuring that all cleaning operations are performed efficiently, meet client expectations, and adhere to company standards. This role requires strong leadership, excellent communication skills, and a thorough understanding of janitorial practices.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

  • Project Management: Oversee the planning, execution, and completion of janitorial projects across assigned client sites, ensuring that all tasks are completed on time and within budget.
  • Team Supervision: Manage and lead a team of janitorial staff, providing direction, training, and support to ensure high-quality work and adherence to safety protocols.
  • Client Relations: Act as the main point of contact for clients, addressing their concerns, ensuring satisfaction, and maintaining strong relationships. Conduct regular meetings with clients to discuss project progress and performance.
  • Scheduling and Staffing: Coordinate staff schedules to ensure adequate coverages for all shifts and projects. Handle any staffing challenges, such as absences or emergencies, to maintain service continuity.
  • Quality Control: Implement and monitor quality control procedures to maintain high standards of cleanliness and sanitation. Conduct regular inspections to ensure that all work meets client specifications and company standards.
  • Safety Compliance: Ensure that all janitorial activities comply with safety regulations and company policies. Promote a safe working environment and address any safety concerns promptly.
  • Supply and Equipment Management: Oversee the procurement, inventory, and maintenance of cleaning supplies and equipment. Ensure that all materials are available and in good working condition for the staff.
  • Problem-Solving: Address any issues that arise during the course of a project, such as equipment failures or client complaints, and implement effective solutions to resolve them quickly.
  • Reporting: Prepare and submit reports on project status, staff performance, and any issues encountered. Provide data-driven insights to management to support continuous improvement.
  • Cost Management: Monitor project budgets, control costs, and identify opportunities for cost savings without compromising service quality.
  • Continuous Improvement: Stay updated on industry trends and best practices in janitorial services. Implement process improvements to enhance the efficiency and effectiveness of operations.

Job Information

Position Type:

Full Time

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