About this role

Position Summary

This position is primarily responsible for monitoring and managing the company’s custodial bank account balances as well as for identifying reporting issues in a timely manner to the Custodial Accounting Manager. The position will support the Custodial Account Manager but report to Director of Accounting.

Essential Functions

Complete complex month-end and ad-hoc reconciliations by account and by client, covering $200M+ combined balances with approximately 1K+ transactions per month, by designated deadlines.
Review, identify, and communicate solutions and adjustments needed to clean up historical data in internal systems as needed
Review and resolve client questions and concerns around plan funding transactions, prefund deposits, and other plan funding related topics
Complete monthly expired plan review to ensure expired plans have a zero-dollar balance. This includes reviewing non-expired plans 1 year+ past their plan end date.
Review terminated client listings monthly to ensure plan balances are resolved and any prefund deposits collected have been refunded net of any unpaid balances.
Help COBRA Accounting team monitor and resolve stale, outstanding checks mailed to COBRA carriers
Help complete monthly forfeiture and plan funding prefund deposit processes
Help collection team contact and collect unpaid balances from clients during busy seasons
Help the Custodial Accounting Manager complete unclaimed property analysis and reporting throughout the year
Help review and contribute insight on how we can continue to enhance our current processes and controls to ensure they are best in industry, either independently or in tandem with other Navia department staff
Other day-to-day duties and ad-hoc projects as assigned

Requirements

Demonstrated passion for account reconciliations, specifically bank account reconciliations.
Expert knowledge of Microsoft Excel
Experience and knowledge of QuickBooks (extensive knowledge is +) and Microsoft Word and Outlook
Excellent attention to detail and critical thinking skills
Strong analytical skills
Ability to manage time, including but not limited to:
Review and re-prioritize assigned tasks from day-to-day based on importance and urgency with limited direction from supervisor
Work with minimal supervision
Punctual, self-starter
Strong written and verbal communications skills
Ability to handle multiple tasks with tight deadlines without getting overwhelmed
Positive attitude
Independent/self-motivated and ability to work in team environment
Willingness to work outside scheduled work hours as needed, especially during our busy season

Role type

Finance

Role

Accountant

Location

Jollibee Tower, Ortigas Center, Pasig City

Remote status

Hybrid

Work Schedule

11:00pm - 8:00am Manila

Shifting Schedule?

Shifts with Daylight Savings?

Yes

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About Satellite Office

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You\u2019ll Love Working Here:

🌟 You\u2019re Valued.

You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

🚀 You\u2019ll Grow.

From day one, you\u2019ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

🎉 You\u2019ll Belong.

We\u2019re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

🏢 You\u2019ll Work in Style.

Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

💼 You\u2019ll Work with Global Brands.

We match you with top international clients where you\u2019ll work directly with their teams and make a real impact.

Whether you\u2019re starting a new chapter or growing in your profession, Satellite Office is where you\u2019ll find more than just a job. You\u2019ll find a career you can be proud of.

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