CSM/FSO Developer
About this role
CSM/FSO Developer
Our client, a leading Digital Transformation services company, is hiring a ServiceNow CSM/FSO Developer to join the team remotely in Canada on a contract basis. The successful candidate will be responsible for designing, developing, configuring and enhancing ServiceNow solutions, with a strong focus on Customer Service Management (CSM) and Field Service Operations (FSO).
Responsibilities
- Develop, configure and customize solutions across ServiceNow CSM and FSO.
- Design and implement workflows, automations, enhancements and integrations.
- Translate business and technical requirements into scalable ServiceNow solutions.
- Perform hands-on development, configuration, testing and deployment.
- Troubleshoot platform issues and provide ongoing production and post-release support.
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