About this role
About the Role The CSG Senior Account Partner is a passionate and strategic sales leader who will sell the full portfolio of Success Cloud offerings to designated accounts. This role is focused on becoming a trusted advisor to customers, driving adoption, and delivering significant business value from Salesforce investments. What You'll Do
- Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leader
- Use industry expertise and business sense to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
- Engage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor
- Build a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform
- Develop and handle a territory plan and a personalized account plan for each customer, which aligns with their business goals
- Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growth
- Form a positive relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success
- Be a recognized role model for collaboration What We're Looking For
- Strategic problem solver with enterprise, commercial, and cross-functional skills, high energy, and strong sales management experience
- Experience selling to C-level clients and building long-term trusted advisory relationships
- Ability to develop territory/account plans, forecast pipelines, and drive YOY revenue growth for Success Cloud
- Experience selling the full portfolio of Success Cloud offerings