CRM / Dynamics 365 Developer

About the Role Johnson Matthey is seeking a CRM / Dynamics 365 Developer to contribute to its mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. In this role you'll oversee the capturing of business requirements and document specifications, coordinate feature releases across global teams, and ensure high quality software delivery aligned with JM's standards.

What You'll Do

• Oversee the capturing of business requirements and document specifications in the right format.
• Coordinate with teams on feature releases and managing dependencies across teams.
• Work with business to facilitate functional and user testing to ensure it meets the requirements.
• Ensure all work is thoroughly tested through system, integration, and user acceptance tests so that IT has confidence it has met the criteria.
• Work with business to develop and customise MS Dynamics to ensure it meets the requirements.
• Adhere to JM's software quality standards and policies to ensure the team delivers a quality software to business.
• Work in a truly global multi-cultural environment as the development team is based in Malaysia, and the business users are based in Royston, UK.

What We're Looking For

• 2+ years experience working on and developing MS Dynamics customization and configuration.
• Experience of working in an agile environment and using MS Dev Ops.
• Experience of business analytics.
• Experience of working with at least three of the following technologies (SSIS, C#, JavaScript, SSRS, PowerApps, Power Automate, CRM SDK, PowerBI and FetchXML).
• Experience in other Dynamics 365 Modules (Marketing, Customer Service, Field Service & Project Operations).
• Ideally candidates will have worked as a CRM consultant or CRM engineer previously.

Nice to Have

• CRM consultant or CRM engineer experience preferred.

Compensation & Benefits

• Salary range: €61,000 - €70,150 per year.
• Hybrid and flexible working arrangements where applicable.
• Health insurance from day one; employee assistance program.
• 25 days of paid vacation leave.
• IIIrd Pillar Pension Fund contributions.
• Life, accidents & critical diseases insurance.
• Paid volunteering opportunities (2 days per year).
• Great career growth and development opportunities in a global organization.