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CRM Business Analyst Dynamics 365

Capgemini
Göteborg, SE; Linköping, SE; Umeå, SE; Malmö, SE; Stockholm, SE; Borlänge, SE; Jönköping, SE; Skellefteå, SE; Uppsala, SE Posted Oct 12, 2026
Remote

About this role

CRM Business Analyst Dynamics 365

Your role

As a Business Analyst with Sogeti, you will be involved in guiding clients on how to maximize their CRM system's potential. You will collaborate with clients to understand their sales processes and CRM needs, and propose and implement necessary changes and improvements.

In this role you will play a key role in:

  • Collaborating with clients to understand their sales processes and CRM needs.
  • Guiding clients on optimizing their CRM systems for maximum efficiency.
  • Proposing and implementing necessary changes and improvements.
  • Leading workshops and sharing your knowledge with team members.

Your profile

  • Experience and preferably certification in Dynamics 365 CE or previous Dynamics CRM versions.
  • Strong problem-solving skills combined with attention to detail and dedication.
  • Professionalism in a consulting role and a collaborative team spirit.
  • Comfortable leading workshops and passionate about delivering value to clients.

What we believe you will enjoy about working here:

  • Innovative Environment: With us, you get the chance to work with the latest technology and be part of a dynamic team that loves creating value through innovation.
  • Career Development: We care about your future and offer development programs and certifications in the latest technologies, so you can grow and become the best version of yourself.
  • Flexible Work: We understand that life is more than just work. Therefore, we offer opportunities for remote work and flexible working hours to promote life-work balance and wellbeing.
  • Team Spirit: We are like a big family with a great team spirit. By living according to our values of courage, passion, teamwork, and entrepreneurship, we create a work environment where everyone can thrive.

About Sogeti Part of the Capgemini Group, Sogeti Sweden, with 19 offices including 1,200 employees, makes technology simple and impactful. We specialize in AI-driven solutions across quality engineering & testing, data and cloud, quickly turning ideas into action. Sogeti delivers real outcomes, helping organizations innovate confidently and realize value from day one. We are agile and responsive, leveraging our strong partnerships. Our local teams work side-by-side with clients, building close relationships by understanding their world. Together with the Capgemini Group’s global strength and industry expertise, we create results that scale, Right here. Right now. www.sogeti.se

Location

Göteborg, SE Linköping, SE Umeå, SE Malmö, SE Stockholm, SE Borlänge, SE Jönköping, SE Skellefteå, SE Uppsala, SE

Brand: Sogeti

Professional Community: Portfolio & Product Management

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