Critical Account Manager
About this role
Critical Account Manager
Job Overview
Intuit Enterprise Suite (IES) is building a dedicated Critical Accounts team to support our highest-value enterprise customers through their most complex moments with the platform. As a Critical Account Manager, you will work alongside Customer Success Managers as a strategic partner and escalation resource — bringing additional capacity, cross-functional reach, and structured problem-solving to situations where the standard CS motion needs reinforcement.
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