About this role
Job title: Crew Development Team Leader
Mercy Ships is an international charity that brings hope and healing to the world’s forgotten poor through state-of-the-art hospital ships. Since 1978, our volunteer crew—made up of medical professionals and skilled workers from over 60 nations—has delivered free surgeries and medical care to over 2.8 million people in Sub-Saharan Africa, transforming lives one patient and one port at a time. Join our global team of over 3,000 volunteers and help us change lives daily.
About this role
The Crew Development Team Leader is responsible for overseeing the design, planning, and implementation of appropriate training programs in accordance to the needs of the ship community. The Crew Development team spends their days teaching the volunteer crew professional and personal development skills including language, software, management, and more.
What you will contribute
- Oversee the design of training programs in accordance with agreed training philosophies
- Facilitate established training programs in collaboration with ship leadership and the Learning & Development team
- Manage onboard Staff Development team including team member orientation, spiritual leadership, and ensuring alignment with organizational learning objectives
- Schedule and promote core curriculum collaboration with ship leadership to ensure most effective timing
- Overseeing tasks related to regular Crew Development rhythms and schedules
- Develop, arrange, and align ad hoc training in response to current training needs and strategic goals, managing within resources
- Maintain standards of excellence through leadership for the planning and implementation of training programs
- Obtain regular learner needs assessments and decide on appropriate training modules
For This Role, You Will Need
- Successful completion of Mercy Ships On Boarding program
- Minimum of two years of Mercy Ships experience preferred
- Three or more years experience as teacher or trainer, including experience with adult education
- Supportive of Mercy Ships mission and vision, and committed to its core values
- Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
- Experience with cross-cultural communication and leadership
- Good knowledge of management and mentoring techniques
- Experienced in curriculum development and training skills
- Able to live in and contribute to community life, requiring stable and healthy interpersonal skills
- Ability to recognize training needs and initiate appropriate programs to address them
- Strong English verbal and written communication skills
- Good knowledge of management and mentoring techniques
- International Driver’s License required. (Full, clean driving license preferred. Will be expected to drive as part of departmental responsibilities.)
The experience of a lifetime is calling.
More than 1,200 volunteers from over 60 nations serve with Mercy Ships each year.
At Mercy Ships, we are proud to be recognized around the world for the life-changing surgeries and training we deliver. We could not achieve this without our dedicated community of talented volunteers.
Imagine finishing your shift and stepping onto deck as the sun sets—knowing that today you’ve helped transform the lives of those who need it most. Apply now to start a journey that will reshape the lives of those you serve — and your own.