About this role
Job title: Crew Development Facilitator
Mercy Ships is an international charity that brings hope and healing to the world’s forgotten poor through state-of-the-art hospital ships. Since 1978, our volunteer crew—made up of medical professionals and skilled workers from over 60 nations—has delivered free surgeries and medical care to over 2.8 million people in Sub-Saharan Africa, transforming lives one patient and one port at a time. Join our global team of over 3,000 volunteers and help us change lives daily.
About this role
As a Crew Development Facilitator you will be planning, designing, and implementing relevant adult training programs in accordance to the needs of our ship community. The Crew Development team spends their days teaching the volunteer crew professional and personal development skills including language, software, management, and more.
What you will contribute
- Facilitate established training programs
- Work with the Crew Development Manager to determine and design appropriate training modules
- Design, coordinate and implement training programs in accordance with agreed training philosophies
- Facilitate training sessions in group and one-on-one settings
- Design and administer regular course evaluations
- Assist in assessment and addressing of training needs on board in collaboration with the Learning & Development team and ship leadership
- Create and deliver presentations for the purpose of training adults in a cross-cultural setting
- Assist Learning & Development team in providing leadership development
- Assist with technical training in collaboration with the Maritime Training Center
- Track and document training onboard, following set processes and procedures
- Support digital learning opportunities, including in the Learning Management System
For This Role, You Will Need
- Successful completion of Mercy Ships On Boarding program
- Supportive of Mercy Ships mission and vision, and committed to its core values
- Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
- Able to live in and contribute to community life, requiring stable and healthy interpersonal skills
- Excellent communication skills, both verbal and written; excellent cross-cultural communication
- Good organizational and administrative skills; detailed oriented
- Cross-cultural experience
- Experienced in training skills and curriculum development
- Proficient in Microsoft Office
- Self-motivated and able to work in a highly focused team environment
- International Driver’s License Full, clean driving license preferred. Will be expected to drive as part of departmental responsibilities
The experience of a lifetime is calling.
More than 1,200 volunteers from over 60 nations serve with Mercy Ships each year.
At Mercy Ships, we are proud to be recognized around the world for the life-changing surgeries and training we deliver. We could not achieve this without our dedicated community of talented volunteers.
Imagine finishing your shift and stepping onto deck as the sun sets—knowing that today you’ve helped transform the lives of those who need it most. Apply now to start a journey that will reshape the lives of those you serve — and your own.