About this role

Credit Sales Officer

TopHire Africa - Our client in the Financial Industry is recruiting suitable candidates to fill the position below:

Job Title: Credit Sales Officer

Locations: Lagos and Rivers

Employment Type: Full-time

We are seeking motivated and results-driven Credit Sales Officers to market the company's loan products to traders, SMEs, and business owners.
The successful candidates will be responsible for generating leads, acquiring customers, conducting field activities, supporting customer verification, and following loan applications through to disbursement while maintaining strong customer relationships.

Generate leads and actively market the company's loan products to traders, SMEs, and business owners.
Conduct field visits to identify and engage prospective borrowers.
Explain loan products, eligibility requirements, repayment terms, and other relevant information to prospective customers.
Build and maintain relationships with prospective and existing customers.
Collect and review required customer documentation and ensure loan application forms are properly completed.
Support customer verification and other pre-disbursement processes in line with company procedures.
Follow up on loan applications from submission through approval and disbursement.
Achieve assigned individual and team sales and disbursement targets.
Maintain accurate records of leads, applications, customer interactions, and sales activities.
Provide regular activity and performance reports to the Credit Team Lead or management.
Collaborate with the Credit, Operations, and Recovery teams to support healthy portfolio performance.
Stay informed about market conditions, customer needs, and competitor activities.
Ensure all customer acquisition and sales activities comply with company policies and procedures.

Bachelor's degree or equivalent qualification in any relevant discipline.
Must have completed NYSC.
Relevant experience in sales, business development, financial services, microfinance, lending, or a related field is an advantage.
Strong sales, negotiation, persuasion, and customer relationship management skills.
Ability to work independently and conduct field activities.
Target-driven with a strong desire to achieve and exceed assigned targets.
Good verbal and written communication skills.
Proficiency in Microsoft Office and relevant business applications.
Strong organizational and follow-up skills.
High level of integrity, accountability, and attention to detail.

Credit Sales Officer