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Credit Officer – Microfinance

Excelon Limited
Nairobi Posted Oct 15, 2026
On-siteKES 30,000 - 50,000 / month

About this role

Credit Officer  Microfinance

Our client, a credit-only microfinance company offering business loans and payroll advances, seeks an experienced Credit Officer to manage credit operations, recover overdue loans and maintain a healthy loan portfolio.

Key Responsibilities

  • Monitor loan accounts, follow up on repayments and recover overdue amounts.
  • Negotiate repayment arrangements and follow up on customer commitments.
  • Reduce non-performing loans and restore overdue accounts to performing status.
  • Review loan applications and recommend approval in line with credit policies.
  • Conduct customer verification (KYC) and maintain complete loan documentation.
  • Coordinate recovery activities with legal service providers, credit reference bureaus, debt collectors and auctioneers.
  • Maintain accurate physical and digital customer records.
  • Prepare regular reports on collections, overdue accounts and portfolio performance.

Requirements

  • Degree or diploma in Credit Management, Business or a related field.

  • At least 2 years

  • experience in credit operations, preferably in microfinance or financial services.

  • Proven experience in debt recovery and loan portfolio management.

  • Good understanding of credit risk and recovery procedures.

  • Ability to meet collection targets.

  • Strong negotiation, communication and problem-solving skills.

  • High integrity, confidentiality and attention to detail.

  • Proficiency in Microsoft Office.

  • Check how your CV matches this job

  • "Method of Application" section from the source has been omitted as per posting guidelines. Interested and qualified candidates should forward their CV to the contact address provided above, using the position as the subject of the email.

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