About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Prepare and send customer statements Record and allocate customer payments to the correct accounts. Contact customers by phone or email to follow up on overdue accounts. Reconcile customer accounts and investigate payment discrepancies. Resolve customer queries regarding invoices or payments. Prepare debtor age analysis and outstanding debt reports. Monitor customer credit limits and report high-risk accounts. Process credit notes, refunds, and account adjustments where required. Maintain accurate debtor records and filing systems. Work with the sales, finance, and customer service departments to resolve account issues. Assist with month-end financial reporting and reconciliations.
- Prepare and send customer statements
- Record and allocate customer payments to the correct accounts.
- Contact customers by phone or email to follow up on overdue accounts.
- Reconcile customer accounts and investigate payment discrepancies.
- Resolve customer queries regarding invoices or payments.
- Prepare debtor age analysis and outstanding debt reports.
- Monitor customer credit limits and report high-risk accounts.
- Process credit notes, refunds, and account adjustments where required.
- Maintain accurate debtor records and filing systems.
- Work with the sales, finance, and customer service departments to resolve account issues.
- Assist with month-end financial reporting and reconciliations.
In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.