About this role
Key Responsibilities
- Follow up with customers to collect overdue payments and meet collection targets.
- Monitor accounts receivable and aging reports, prioritizing overdue and high-risk accounts.
- Reconcile customer accounts and resolve payment discrepancies.
- Coordinate with Sales, Customer Service, and Finance to resolve invoice disputes and payment delays.
- Maintain accurate records of collection activities, payment commitments, and customer correspondence.
- Review customer credit exposure and escalate overdue accounts in line with company procedures.
- Prepare collection forecasts and regular reports on outstanding balances.
- Support payment arrangements within approved limits and follow up on agreed commitments.
Requirements
- Previous experience in credit control, collections, or accounts receivable, preferably in the UAE.
- Strong communication, negotiation, and follow-up skills.
- Good knowledge of account reconciliation and receivables reporting.
- Proficiency in Microsoft Excel and accounting or ERP systems.
- Ability to manage a high volume of accounts while meeting deadlines.
- A qualification in Accounting, Finance, Business Administration, or a related field is preferred.