About this role
Job title: Credit Controller
About the Role As a Credit Controller, you will be part of a collaborative Finance team and will have a direct impact on cash flow, order release, and customer relationships. This is a hands-on, operational role offering visibility, responsibility, and the opportunity to grow within a global organisation.
What You'll Do
- Manage customer accounts and proactively follow up on outstanding invoices
- Chase overdue payments in line with agreed credit terms and internal procedures
- Resolve customer queries related to invoices, payments, rebates, and claims
- Review and manage credit limits to support order release and minimise risk
- Escalate overdue or high-risk accounts to relevant internal stakeholders when required
- Allocate and reconcile incoming payments accurately
- Support cash management and basic cash forecasting activities
- Maintain accurate, traceable records of payments and collections activity
- Prepare regular reports on aged debt, collections status, and key metrics
- Build and maintain effective working relationships with customers and internal teams, including Commercial, Logistics, and Customer Services
What We're Looking For
- Proactive and detail-oriented finance professional who is comfortable working in a structured environment while confidently communicating with customers and internal teams
- Some experience or exposure to Credit Control, Accounts Receivable, or a similar finance role
- Background in shared services, credit control, or finance/analyst roles would be a plus
- Advanced Excel skills, including data manipulation and reporting
- Experience with Power BI is an advantage
- Experience with ERP systems, Infor M3 experience is a plus but not mandatory
- Strong communication and interpersonal skills
- High attention to detail and strong organisational skills
- Confidence, resilience, and the ability to chase debt and escalate issues appropriately
Nice to Have
- Infor M3 experience is a plus
- Power BI experience is an advantage
- Background in ERP systems
Compensation & Benefits
- Pension scheme
- 26 days of holiday per calendar year based on full-time working hours, plus 8 UK bank holidays
- Benenden cash plan and health cover
- A stable, site-based role
- Opportunities for learning, development, and progression within a global business