Creative Team Lead, Malaysia

Job title: Creative Team Lead, Malaysia

About the Role Join Sony Interactive Entertainment's PlayStation Studios Creative team in Malaysia as a client-facing leader. You will partner with global stakeholders to translate business needs into impactful creative solutions and ensure deliverables align with project objectives, client expectations, and business priorities. This role coordinates the daily operations of the Creative Team in Malaysia and acts as a trusted point of contact for partners.

What You'll Do

• Coordinate the daily operations of the Creative Team in Malaysia.
• Cultivate a creative, diligent, and inclusive work environment.
• Manage the team's capacity plan, track utilization, and handle competing priorities to ensure resources are effectively deployed.
• Work with regional Production and Operations to clearly define new briefs and build solid working relationships with partners.
• Assist Production and Operations by supplying resources.
• Collaborate closely with Creative leadership to manage a list of external agencies and freelancers.
• Efficiently plan, produce, and deliver content on time and within budget, while proactively addressing potential issues.
• Schedule and manage resources for multiple projects concurrently.
• Challenge existing methods and continually review technology to improve processes and pipelines.
• Stay current with new tools, techniques, and practices in the industry.
• Staffing: Retain and improve a dedicated and efficient team that upholds the highest quality and standards.
• Conduct regular one-to-ones, support career development, and ensure team wellbeing in a high-volume, multi-project environment.
• Partner with talent acquisition and the Creative Director to interview, evaluate, acquire, and retain top talent.
• Guide artists from various fields and set recruiting objectives for HR to ensure a balanced team.
• Focus on guiding the team to encourage continuous development and offer both professional and personal support.

What We're Looking For

• At least 5 years of experience in the Creative Design and Production Industry.
• Considerable expertise in leading individuals with the capacity to form, arrange, and grow a team.
• Proven ability to prioritize effectively when managing multiple projects.
• Significant experience in scheduling and budgeting.
• Strong communication and presentation abilities with the capacity to work alongside partners.
• Understanding of hands-on creative and agile workflows (Marketing, Product UI/UX, and game UI/UX).
• Demonstrates initiative, autonomy, and leadership of projects while involving the team.
• Well-organized and able to maintain high standards under pressure.
• Flexible and adaptable to fast-changing work environments while managing partner expectations.
• Must hold a valid passport and be willing to travel regularly.

Nice to Have

• Experience within the gaming sector is a plus.
• Previous experience in UI/UX industries or agencies.
• Proficiency in Japanese, Mandarin, Cantonese, or other languages at a professional level.